Support

We're here if something isn't working or you have a question.

By email

Write to [email protected] with a question, a bug report or a complaint. Anyone can use it, on any plan.

In the app

Settings → Contact support. Available on the Personal or Family plan (the launch gift included) and to co-owners when the pet's owner is on the Family plan. You can ask a question or report a bug, with a screenshot of the screen where it happened.

Your personal data

Requests about your personal data go to [email protected]. To delete your account, see Delete your Petico account.

Who runs Petico

  • Oleksandr Barchuk, trading as “PE OLEKSANDR BARCHUK”
  • NIP 9452312932, REGON 542064440
  • Andrzeja Zauchy 6/49, 31-234 Kraków, Poland